faq

Frequently asked questions

How to I book an appointment?


To book an appointment with one of our providers, give us a call at 219.754.6865 or come visit our office at 8226 Douglas Ave in Dallas, Texas. If you have not yet seen any of our providers, you will need a consult to ensure RSMD is the right fit for your skin concerns and needs. For surgery and deep laser resurfacing, you will need to consult with Dr. Burns.




What happens after my consult with Dr. Burns?


After your consultation with Dr. Burns, our surgery coordinator, Kurthene, will contact you with a quote and dates available for you to schedule your procedure. If you do not hear from her within the week, please contact our office.




How do I take care of my skin before and after a procedure?


Pre and Post care is dependent on what type of procedure your recieve. Once you have consulted with a provider and set up a treatment plan, your provider will ensure pre and post-care is provided to you. If you have any further quesions, our patient coordinators will be albe to help you navigate your concerns.




Can I get product shipped to my home?


Yes! Our office is happy to send you any skincare to your home. Give our office a call or read our shipping and exchange policies for details.